Deflekt.ai
Freemium
Deflekt.ai: Deflekt.ai is an automatic email support ticket diversion tool that helps businesses divert customer emails before they reach their support inbox. It allows users to create a human alias and destination, ingest emails and deflect them using an AI chatbot integration or a built-in bot. It also includes a fallback scenario that delivers the original message to the user's human support inbox if something goes wrong. It comes with a dashboard that shows how many emails were ingested, diverted, ignored or not diverted.